Returns Policy
Our customers' satisfaction is our priority.
Right of Withdrawal
In accordance with applicable law, the customer has 14 days after receiving the order to request a product return.
Conditions for Return
To be eligible for a return, the product must:
- Show no signs of use;
- Be returned in its original packaging;
- Be in the same condition as when it was received.
Damaged Products
If you receive a damaged or defective item, you must contact us within 48 hours of delivery, sending photos of the issue.
Refunds
Upon receipt and inspection of the returned item, the refund will be processed via the original payment method.
The processing time may vary between 5 and 10 business days.